Privacy policy

At Ninety Plus Culture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, create an account, subscribe to our communications, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, create an account, contact us, or subscribe to our newsletter, we may collect:

  1. Full name
  2. Email address
  3. Phone number
  4. Billing address
  5. Shipping address
  6. Payment information (processed securely through third-party payment providers)
  7. Account login credentials
  8. Any information voluntarily provided through forms or customer support requests

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  1. IP address
  2. Browser type and version
  3. Device information
  4. Operating system
  5. Website usage data
  6. Pages viewed
  7. Time spent on pages
  8. Referral URLs
  9. Geographic location information (where permitted by law)

How We Use Your Information

We may use your information for the following purposes:

  1. Processing and fulfilling orders
  2. Providing customer support
  3. Sending order confirmations, shipping updates, and service notifications
  4. Managing returns, exchanges, and refunds
  5. Improving website functionality and user experience
  6. Detecting and preventing fraud or unauthorized activity
  7. Complying with legal obligations
  8. Sending promotional emails, newsletters, and marketing communications (where permitted by law)
  9. Conducting analytics and business performance reviews

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies may be used to:

  1. Remember user preferences
  2. Maintain shopping cart functionality
  3. Improve website performance
  4. Analyze visitor behavior
  5. Personalize content and advertisements
  6. Measure marketing effectiveness

Most web browsers allow you to manage or disable cookies through browser settings. Please note that certain website features may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party service providers to help operate our business, including:

  1. Shopify
  2. Payment gateway providers
  3. Shipping and logistics partners
  4. Analytics providers
  5. Marketing and advertising platforms
  6. Customer support tools
  7. Email communication providers

These third parties may have access to personal information only as necessary to perform services on our behalf and are expected to maintain appropriate security measures.

We encourage users to review the privacy policies of any third-party services they interact with.

Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information from:

  1. Unauthorized access
  2. Disclosure
  3. Misuse
  4. Alteration
  5. Loss
  6. Destruction

While we take commercially reasonable precautions to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  1. Fulfill orders and provide services
  2. Comply with legal and regulatory obligations
  3. Resolve disputes
  4. Enforce agreements and policies
  5. Maintain business records

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Customer Rights

Subject to applicable laws, you may have the right to:

  1. Request access to your personal information
  2. Request correction of inaccurate information
  3. Request deletion of personal information
  4. Withdraw consent where applicable
  5. Object to certain forms of data processing
  6. Request information regarding how your personal information is used

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:

Email: writetoninetyplus@gmail.com

We will make reasonable efforts to respond to your inquiry as soon as possible.