Shipping policy
Thank you for shopping with Ninety Plus. We are committed to delivering your order as quickly and smoothly as possible. Please review our Shipping Policy below for details regarding processing, shipping, and delivery.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During periods of high demand, product launches, sales, festive seasons, or holidays, processing times may be slightly longer.
Shipping Coverage
We currently ship across India.
At this time, international shipping is not available. If international shipping becomes available in the future, this policy will be updated accordingly.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may occasionally offer:
• Free shipping promotions
• Discounted shipping offers
• Special delivery campaigns
These offers will be clearly communicated on our website.
Estimated Delivery Time
Once your order has been dispatched, estimated delivery times are:
• Metro Cities: 2–5 Business Days
• Non-Metro Cities: 3–7 Business Days
• Remote Locations: 5–10 Business Days
Please note that these are estimated delivery times only and may vary depending on courier operations, location, weather conditions, public holidays, and other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or message containing:
• Tracking number
• Courier partner details
• Tracking link (where available)
Customers can use the provided tracking information to monitor their shipment's progress.
Shipping Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
• Weather conditions
• Public holidays
• Courier service disruptions
• Natural disasters
• Government restrictions
• High order volumes
• Incorrect shipping information provided by customers
• Events beyond our reasonable control
Ninety Plus shall not be held responsible for delays caused by circumstances beyond its reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If incorrect or incomplete information is provided:
• Delivery delays may occur.
• Additional shipping charges may apply.
• Orders may be returned to us by the courier partner.
• Redelivery may require additional charges.
Ninety Plus cannot guarantee successful delivery where incorrect address information has been provided.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
Please include:
• Order number
• Relevant delivery details
• Photographs of the package and product (if damaged)
We will work with the courier partner to investigate the issue and provide an appropriate resolution in accordance with our policies.
Contact Us
For any shipping-related questions, please contact:
Ninety Plus
Email: team@ninetyplusculture.shop